Hayefield seed orders ship only to US addresses.* Please understand that I cannot sell certain seeds to certain states, due to restrictions in those states. For more information, please see Shipping Restrictions.
Shipping cost is a flat fee of $3.95, regardless of how many seeds you order.
All orders are shipped to the address provided on your Hayefield order at the time of purchase. Please make sure the mailing address you provide is correct and up to date. If you provide an inaccurate address, either directly or through your payment system, and do not notify me of the error before USPS accepts your package, I am not responsible for providing a refund. At my discretion, I may offer to re-ship the order to a corrected address, upon payment of a new shipping fee, once the package is returned to me by USPS.
If you would like me to send your order as a gift to a different address, without an invoice, leave me a note when you place your order.
I normally ship orders in a 4×6 or 7×9-inch gold kraft bubble mailer (i.e., a paper mailer lined with plastic bubble wrap) to protect your seeds. If you would prefer a biodegradable mailer, leave me a note when you place your order.
I usually pack orders within 12 hours of receipt and ship them out in 1 to 2 business days. The time for delivery will depend on your location. I do provide USPS tracking information to each buyer, so you can monitor the progress of your order.
It is the responsibility of the buyer to provide a correct mailing address and a secure place for package delivery. If you claim that your order didn’t arrive but the USPS tracking information shows that the package has been delivered, I am not responsible for any refunds. Please check with your neighbors to see if they got the package by mistake, contact your local Post Office directly, file a Missing Mail report through the USPS (Find Missing Mail), and/or file a police report for stolen mail.
It is your responsibility to open the package that contains your order in a timely manner (within 15 days after the USPS delivery date) and confirm that it contains the items you ordered. If you believe that any items are missing, please contact me immediately. If you live outside of the US and are ordering seeds to be shipped to a US address with the intent of having it forwarded to a foreign address, it is the responsibility of the US recipient to confirm the contents of your order are correct upon delivery. I am not responsible for ordered items that may be removed by Customs or other authorities if the order is forwarded to an address outside of the US and will not provide a refund or replacements for missing items.
*I am always on the lookout for unusual seeds to grow: particularly uncommon annuals and hardy perennials and heirloom vegetable varieties. If you are a seed collector yourself and are interested in trading, regardless of where you live, feel free to send me a message through my Contact page to see if we can arrange a small trade. Please be aware that I can communicate only in English.
