Hayefield items ship only within the U.S.. Please understand that I cannot sell certain seeds to certain states, due to restrictions in those states. For more information, please see Shipping Restrictions.
Shipping cost is a flat fee of $3.75, regardless of how many seeds you order.
All orders are shipped to the address provided on your Hayefield order at the time of purchase. Please make sure the mailing address you provide is correct and up to date. If you would like me to send your order as a gift to a different address, without an invoice, leave a note for me when you place the order.
I normally ship orders in a 7×9-inch brown kraft bubble mailer (i.e., a paper mailer lined with plastic bubble wrap) to protect your seeds. If you would prefer a biodegradable mailer, leave me a note when you place your order. I cannot guarantee that the biodegradable mailer will provide the same level of protection for your seeds, though.
I usually pack orders within 12 hours of receipt and ship them out in 1 to 2 business days. The time for delivery will depend on your location. With the current postal delays, it could be days or it could be weeks; that is beyond my control. I do provide USPS tracking information to each buyer, so you can monitor the progress of your order.
It is the responsibility of the buyer to provide a correct mailing address and a secure place for package delivery. If you claim that an item didn’t arrive but the USPS tracking information shows that the item has been delivered, I am not responsible for any refunds. Please check with your neighbors to see if they got the package by mistake, contact your local Post Office directly, file a Missing Mail report through the USPS (Find Missing Mail), and/or file a police report for stolen mail.