Before Placing Your Order
Please read the germination information for each seed carefully. Many of the seeds I sell through Hayefield have extended, multi-cycle germination patterns, and they require care and attention to the proper sowing time and temperatures. Some may take 6 to 9 months, over even a year or more, to sprout. It does not mean that there is anything wrong with the seeds, just that they require patience.
Also please note that sowing guidelines are NOT included with the seed packets. The germination information is available in each seed’s listing on the website.
Shipping Details
Hayefield items ship only within the U.S.. Shipping cost is a flat fee of $3.95, regardless of how many seeds you order. Please note that I cannot ship certain seeds to particular states; for details, see Shipping Restrictions. If you live outside of the U.S. and and are desperate to acquire certain seeds that you can’t find anywhere else, you can contact me to discuss the possibility. At this time, though, I don’t feel it is worth trying to send orders outside of North America, due to significant postal delays and the great likelihood that an order would be lost en route or arrive too late to be of use.
All orders are shipped to the address provided on your Hayefield order at the time of purchase. Please make sure the mailing address you provide is correct and up to date. If you would like me to send your order as a gift to a different address, without an invoice, leave a note for me when you place the order.
I normally ship orders in a 7×9-inch brown kraft bubble mailer (i.e., a paper mailer lined with plastic bubble wrap) to protect your seeds. If you would prefer a biodegradable mailer, leave me a note when you place your order. I cannot guarantee that the biodegradable mailer will provide the same level of protection for your seeds, though.
I usually pack orders within 12 hours of receipt and ship them out in 1 to 2 business days. The time for delivery will depend on your location. With the current postal delays, it could be days or it could be weeks; that is beyond my control. I do provide USPS tracking information to each buyer, so you can monitor the progress of your order.
It is the responsibility of the buyer to provide a secure place for package delivery. If you claim that an item didn’t arrive but the USPS tracking information shows that the item has been delivered, I am not responsible for any refunds. Please check with your neighbors to see if they got the package by mistake, contact your local Post Office directly, or file a Missing Mail report through the USPS (Find Missing Mail).
Refunds
It’s very important to me that you are happy with your purchase.
I collect all of the seeds I sell from the organically managed gardens, meadows, and hedgerows here at Hayefield, in Bucks County, Pennsylvania. I gather them from non-GMO, open-pollinated plants that are correctly identified, to the best of my knowledge. I dry and clean them carefully, then store them in whatever conditions are best suited to each species. And I replace the previous year’s harvest as soon as the current harvest is ready for sale, so you will always receive the freshest seeds possible.
Mother Nature works in mysterious ways, though, so there’s no way to guarantee that every seed will germinate, or that the resulting plants will be identical to the photographs shown here. If you have followed the germination information I provided in each seed listing and are are unhappy with the results you get from the seeds you’ve bought here here, please contact me within 6 months of receiving your purchase and I will refund the purchase price.
Additional Information
Please keep in mind that the colors in the item photos you see on your computer monitor may differ slightly from the colors of the actual items.
Nancy J. Ondra holds a Seed Dealer License from the state of Pennsylvania (PaPlants ID# 007F9A). Per regulations, each packet is labeled with the plant’s name, a “packed for” date, a “sell-by” date, and my address. Sowing guidelines do NOT appear on the packets.
All text and photos on this site are copyrighted by Nancy J. Ondra.
